Look for Technical Capabilities

Product design isn’t just about aesthetics—it also requires strong technical knowledge. The agency you choose should be proficient in the tools and software relevant to your product, such as CAD programs (e.g.solidworks training), 3D rendering software, simulation tools, or design for manufacturing (DFM) techniques.

If you’re developing a physical product, ask whether they provide engineering support or collaborate with manufacturers. For digital products, inquire about their UX design and development capabilities. The more well-rounded the team, the smoother your project will run from concept to completion.

Consider Their Communication and Collaboration Style

The product design process is highly collaborative, so it’s essential to find an agency that communicates well and works as a true partner.

From your first interaction, observe how they listen to your ideas, respond to your questions, and explain their thinking. Do they seem genuinely interested in your project? Are they open to feedback?

You’ll be working closely with this team, so make sure their communication style and work ethic align with yours. A good cultural fit can lead to better outcomes and a more enjoyable working relationship.