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Tapsy is a customer engagement platform that helps businesses collect instant feedback through NFC and QR touchpoints. Customers can tap, share feedback, report issues, rate experiences, or submit ideas in seconds, while businesses can reward participation with discounts, perks, or vouchers. Tapsy helps restaurants, hotels, attractions, coworking spaces, and other customer-facing businesses improve customer experience, recover service issues before they become bad reviews, and turn real-time feedback into actionable insights through dashboards and AI-powered analytics.
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